Company Policies

Trademarks: Mckenzie's Performance is not affiliated with or endorsed by Chevrolet®, Dodge®, Ford Motor Company®, GMC®, Jeep®, Nissan®, Ram Trucks®, Subaru®, Toyota®, VW® or any other car companies mentioned or whose logos are displayed within this website. Any and all vehicles and models mentioned, displayed, with or without trademark are used in/as reference to product fitment only.

- Any and all Items we sell are intended for off-road use only regardless of DOT approval, and select products may void Federal or state emissions standards, DOT regulations, local and state traffic regulations, or your private auto insurance policy. End user assumes all risk with products performance and installation. McKenzie's Performance is not responsible for any bodily or mechanical harm, etc. as a result of use or misuse of any products or product installation. Any and all products are recommended to be installed by a proper shop, mechanic, with proper equipment to perform such installation in a safe correct manner. 

Products: McKenzie's carries thousands of products in store, and on this website. All items are subject to availability, and not guaranteed to be in stock. McKenzie's Performance strives to provide superior products, at a proper price. Prices are subject to change at any time, for any reason, in any and all currencies we list on this website. Human error does happen, thus any and all product information listed on this website are subject to review and approval prior to any and all completed sales.

Special Orders: Select products are special order only. Special Order Only items must be paid in full before ordering products from any and all manufactures, and brands. All special order items are non-returnable & non-refundable.

Returns: Any and all returns are subject to a 15% handling charge. Any and all returns must be approved by management.

  • No returns after 60 days of original purchase
  • No returns on any electrical items
  • No returns on tools
  • No returns on any fluids, oils, lubricants, etc..
  • No returns on any fabrication items
  • No returns on any coils
  • No returns on any special ordered, sale, or discounted items
  • No returns on any items not in original state, as in damaged, scratched, mocked up, etc..
  • No returns on any DVD's, or promotional items

All returns shipped to McKenzie's must have proper documentation, with an original copy of purchase. Mckenzie's Performance is not responsible or liable for any damages to products occurred in transit sent in for return. It is the customers responsibility to provide proper insurance for such issues that may occur.

Shipping: McKenzie's Performance ships orders worldwide. McKenzie's reserves the right to use any shipping company we deem appropriate to handle our orders. McKenzie's strives to provide fast, proper, and price competitive shipping to all our customers. We ship standard business hours, Monday thru Friday, minus holidays and days of closure.

  • UPS, FedEx, are our main source of shipments
  • USPS, DHL, Ontrac, are available in special occasions
  • Freight Carrier & Forwarding companies may be used, subject to approval by management
  • Shipping cut off times vary by carrier and to location shipped
  • All ordered shipped are provided with proper insurance to cover cost of complete order
  • Any order received damaged from shipping must be reported within 5 business days
  • Any order received damaged not reported within 5 business days is subject to being denied on any claim. 

Information: Any and all information provided on this website are for user reference only. All PDF instructions do not guarantee proper product fitment. Any and all PDF files obtained of product drawings, specification, etc.. are property of said manufacture and shall not be duplicated, copied, or used without written authorization from said manufacture. Any and all You Tube videos displayed are for reference and promotional entertainment use only. McKenzie's does not promote any expressions, opinions, actions, or idea's from any supplied literature or video content whatsoever.  

Any questions in regards to these policies please CONTACT US - McKenzie's Performance




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